To be eligible for a return, you must cancel your booking 48 hours in advance of your visit date. Cancellations can be made online via your booking confirmation link
Additional non-returnable items:
- Gift cards
Your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 5-10 working days via Stripe.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Contact us at firstname.lastname@example.org for questions related to refunds.